Matt Freeman: Marketers Need More Specialization, Fewer Agency Relationships

When Matt Freeman jumped from startup shop Betwave to Interpublic Group of Cos.’ Mediabrands back in January to head up its newly launched division called Ventures, which was responsible for overseeing 16 separate agencies, he landed right in the middle of the action.  The day after he joined the company it was announced that Nick Brien, former CEO of Mediabrands at the time, and the man who hired Mr. Freeman, was stepping down to run Interpublic’s McCann Worldgroup. Mr. Freeman, along with Matt Seiler, global CEO of Universal McCann; Richard Beaven, global CEO of Initiative; and Tara Comonte, chief operating officer and chief financial officer of Mediabrands, were then named to the office of the chairman, the new management structure that would run Mediabrands. But such situations aren’t really anything new for Mr. Freeman or all that daunting.  In fact, it’s probably nothing compared to the time his family moved to Italy and his mother informed him that he and his brother would be starting classes at an Italian public school that year. “We don’t speak Italian,” he remembers telling his mother. “Good luck,” she told him.

Read More: AdAge

Automating Success With Creative Optimization

Many sci-fi films portray a world where computers take control over mankind. It’s a scary concept and yet, in the near future, we may find even within our own industry, a world where computers make creative decisions for us.  But there’s no need to fear or panic. Unlike “Terminator” or “2001: A Space Odyssey,” these computers won’t turn against us. Instead, they will help us to facilitate smarter and more effective advertising.  The future is closer than you think and soon enough, creative optimization algorithms will change the way that advertisers interact with their target audience. It will enable advertisers to customize creatives and engage users on a personal level.  So what exactly is creative optimization? It’s a learning algorithm that receives constant feedback based on the user’s interaction with the ad. The algorithm changes the creative depending on the users’ feedback and can display the versions of creatives that are more likely to receive clicks, conversions, interactions or dwell.  By constantly comparing the results from each version of the ad, creative optimization automatically serves the most effective ads. Creatives can also be optimized to maximize performance for each target segment, taking the work out for advertisers who don’t have to waste time playing the guessing game. Advertisers can upload all of their creative ideas and let the algorithm serve the versions that users will respond to the most.

Read More: Adotas

The End Of Location Based Applications?

Get Ready for the Coming Land War in Online Display Ads

Online display advertising — an $8.7 billion market in 2010 — is undergoing change at a pace not seen since Google transformed search and invented PPC advertising. The change is welcome, as display catches up to the market for search advertising in terms of efficiency and targetability. But, the transformation will bring a sharp struggle for margin in the online ad delivery chain, leading to a new wave of digital M&A. Online display, primarily a brand advertising medium (as measured by revenue), has traditionally been sold on the basis of sites and specific media placements, or via ad networks that aggregate sites into vertical channels. Now, with the evolution of online ad targeting techniques and the rapid growth of a market for consumer targeting data, it is increasingly common to sell advertising on the basis of audience, reaching individual web users based on specific data about that user. The data — behavioral, demographic, geographic and contextual — is generally persistent and useable across ad campaigns via a tracking cookie.

Read More: AdAge

Yahoo’s Interest In Foursquare Is Real

Yahoo is most definitely looking to buy a location-based startup like Foursquare, a CEO at one of Foursquare’s many rivals tells us. He knows, because Yahoo (YHOO) approached his startup for acquisition too.  A source close to Yahoo confirms — kind of — telling us: “We talk to everybody.” Our startup source says Yahoo has made it clear that acquiring a company in this space was a top strategic priority. He says that he’s reached out to other executives in the space, and learned that Yahoo has been talking to everyone in the space for the past few months. If Yahoo can’t get Foursquare, he expects them to pay ~$25 million for a smaller player. But startups aren’t biting because Yahoo has a reputation for killing small companies it acquires. He says that startups in discussions with Yahoo learn that they’ll be slotted into Yahoo! Local, but still walk away confused about how their business would fit into the organization. In talks, he said “seven different people claimed” he would report to them.

Read More: BusinessInsider

An Open Invitation to Customize Ads

I’ll be the first to say that last week’s column painted a fairly rosy picture of the current state of online advertising: advertisers work hard to deliver relevant messaging and consumers respond positively, appreciative as they are for the more meaningful ads. Any digital marketer will tell you, however, that many consumers don’t feel advertisers are doing them any favors. If you can believe it, they’d just as soon not get advertising that’s relevant at all.  If that sounds crazy, you may be forgetting how strongly many Internet users feel about their privacy, and how they’re increasingly aware that relevant advertising generally can’t be achieved without following their online behavior. Late last year, researchers released the results of a study on consumers’ opinions about behavioral targeting. An overwhelming 66 percent of respondents said that they “do not want marketers to tailor advertisements to their interests.” That number climbs to between 73 and 86 percent when those surveyed are provided with further detail about how their data is collected for this purpose.

Read More: ClickZ

Taming Online Chaos

For years, Web media planners have lived in fear of The Screenshot. That’s the e-mailed evidence from a client that shows its ads running where they shouldn’t, such as a pornographic Web site. More brand advertisers than ever are turning to the Web and they are now seeking to solve this problem by engaging verification tools and services to alert them when their ads run on sites they deem unacceptable. Misplaced ads aren’t a problem unique to the Internet, but the digital medium makes the problem even more acute. A client and agency can easily pick up a magazine and see their ad ran as agreed to on the insertion order. Yet the Web is incredibly fragmented, with attention spread across millions of sites. That’s led to an automated system of ad placement that is far from transparent, with many ad networks not even showing clients where their ads ran.  “There’s more opacity in the system than there’s ever been before,” said Joe Mele, managing director of media and marketing at Razorfish. “There’s less visibility into what’s going on. For some clients, that’s just not OK.”  Service providers in the ad-verification space, including DoubleVerify, AdSafe and AdXpose, use tracking pixels and human analysis to identify misplaced ads and give advertisers the ability to get them taken down — not to mention refunds from publishers and networks.

Read More:  AdWeek

Attribution or Media Mix Models for Search Marketing?

I’ve never been a big fan of attribution models and have always preferred econometric models that do their best to generate a practical media mix model.  I’ve explained my reasons in different ways to clients, prospects, and show attendees, but I doubt I’ve communicated them as clearly as Avinash Kaushik did recently in his SES NY keynote. Kaushik pointed out the lunacy of some of the attribution models being used by search marketers who think of themselves as fairly advanced. Also, I’ve always been a fan of monitoring bounce rates of landing pages as closely as one monitors eventual conversion to leads or sales.  One of Kaushik’s now-famous pearls of wisdom regarding bounce rates is fully self-explanatory and never grows old: “I came, I puked, I left.” Clearly, for most of us looking at any analytics program, it’s boggling how high bounce rates can be, even for our most relevant and best-performing pages. Getting the bounce rate below 50 percent is doable, but it takes a lot of landing page tuning, copy testing, and layout adjustment.  If you take one thing from Kaushik’s crusade for better user experiences, it should be “watch your bounce rate.” While not everyone is capable of designing media mix and marginal attribution models, everyone has the ability to start improving bounce rates now.

Read More: ClickZ

The Display Market in 2010 – Revolution or Anarchy?

In the eleven years I have worked in and covered the display advertising market, I have never seen such a frenzy as I do today. In the past week, I  learned of three more DSP’s, two data companies and an attribution vendor.  Agencies are also in the game this time around. So what is causing this pile-on of new ad technologies to the market? There are a few things:

- Leveled playing field on the exchanges: The ad exchanges allow for innovation in ad optimization and bidding. Additionally, small companies can suddently compete for inventory that used to be locked up by ad network contracts.

- Better technologies: Cookieless tracking, container tags, real time bidding, data targeting and dynamic ad generation are all innovations that are hitting the hocky stick curve right about…now.

- Opening purse strings: We know that display advertising spending was essentially flat from 2008 to 2009. It appears that 2010 will show improvement. Marketers are getting budgets back and are ready to spend them.

- Desperate publishers: Publishers are grasping to find ways to make more money on their sites, so they are handing over the reigns to sell side platforms to help them optimize.

Read More: Blogs.Forrester.com